Privacy Policy
1. Introduction
At polioinfo.com, we are committed to maintaining the highest standards of privacy and data protection. We recognize the importance of securing personal data and believe protecting your privacy is fundamental to fostering trust. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website and services. Your rights, transparency, and control over your personal data are central to how we operate.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of polioinfo.com and covers the collection, processing, and usage of personal data through our website, communications, and related services. polioinfo.com acts as the data controller for all collected information, determining the purposes and means by which your personal data is processed. If you have questions regarding this policy or the handling of your information, you may contact us at [email protected].
3. Categories of Data Processed
In the course of operating our website and providing services, we may collect and process the following categories of personal data:
a. Usage Data
Includes data about your interaction with polioinfo.com, such as browser type, IP address, referring URLs, access times, pages viewed, and length of visit.
b. Account Data
Comprises information provided during account registration or profile creation, including your name, email address, phone number, and mailing address.
c. Profile Data
Encompasses user preferences, previous purchases, browsing behavior, feedback responses, and other insights derived from your activity.
d. Communication Data
Includes correspondence exchanged with us, such as support inquiries, complaints, surveys, or any other contact records.
e. Technical Data
Device specifications, operating system, browser settings, language preferences, and screen resolution used to access the website.
f. Transaction Data
Includes payment details (with sensitive financial data processed through secure payment processors), billing/shipping information, and order history.
g. Preference Data
Covers choices in marketing communications, interest in certain products or topics, and cookie consent settings.
We do not collect sensitive personal data unless explicitly required for a specific purpose and legally permissible.
4. Legal Bases for Processing
We rely on the following legal bases under the General Data Protection Regulation (GDPR) and other applicable privacy laws to lawfully process personal data:
– Performance of a Contract: Necessary to provide our services or fulfill a user contract.
– Legitimate Interests: For website security, fraud prevention, site analytics, and service improvements, bearing in mind that such interests do not override your fundamental rights.
– Consent: When you voluntarily provide data, subscribe to newsletters, or accept cookies.
– Legal Obligation: Where processing is necessary to comply with applicable laws.
5. Your Rights
You have the following rights under applicable privacy laws concerning your personal data:
– Right to Access: Request access to and a copy of your stored data.
– Right to Rectification: Request corrections to inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal data, subject to legal limitations.
– Right to Restrict Processing: Request restriction of your data under certain conditions.
– Right to Data Portability: Receive your data in a structured, commonly used format and transmit it to another controller.
– Right to Object: Object to data processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: Withdraw your consent at any time when processing is based on consent.
To exercise these rights, please contact [email protected]. We may require reasonable identity verification.
6. Security Measures
We implement robust technical and organizational measures to ensure the integrity, confidentiality, and availability of personal data, including:
– Data encryption (at rest and in transit)
– Secure access controls and authentication protocols
– Regular data backup and disaster recovery systems
– Employee training and restriction of data access on a need-to-know basis
– Routine monitoring for vulnerabilities and security threats
Despite these measures, no method of transmission over the Internet is completely secure.
7. International Transfers
Your data may be transferred to, stored, and processed in jurisdictions outside your own, including those that may not provide the same level of data protection. Where international transfers occur, we ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or compliance with other data protection frameworks as applicable.
8. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected and to comply with legal, contractual, and regulatory obligations:
– Account Data: While your account remains active and for 5 years thereafter
– Communication Data: Retained for 3 years post-interaction
– Usage and Technical Data: Aggregated or anonymized after 12 months
– Transaction Data: Maintained for 7 years for accounting compliance
– Marketing Preference Data: Kept until you withdraw consent or after 2 years of inactivity
Once no longer needed, we securely delete or anonymize personal data.
9. Cookie Policy
We use cookies and similar technologies on polioinfo.com to improve user experience, analyze site traffic, and tailor content. Cookies are categorized as follows:
– Essential Cookies: Necessary for the basic functioning of the website (e.g., logins, session management)
– Functional Cookies: Enable enhanced features like storing user settings and preferences
– Analytics Cookies: Help measure and analyze website performance and usage (e.g., Google Analytics)
– Performance Cookies: Monitor system stability and identify usage trends
These cookies may come from us or authorized third-party providers.
10. Cookie Management and Compliance with GDPR & CCPA
Upon first visit to our website, you will be presented with a cookie consent banner. You can:
– Accept all cookies
– Adjust your preferences through our cookie settings manager
– Withdraw consent at any time using browser controls or our cookie settings panel
Under CCPA, California residents can request that we do not “sell” their personal information (as defined by CCPA), and opt-out via the “Do Not Sell My Personal Information” link, which can be found on our website.
11. Special Protections for Children
polioinfo.com is not intended for children under 13 years of age. We do not knowingly collect personal data from anyone under 13. If we become aware that we have inadvertently collected information from a child under this age, we will promptly delete such data. Parents or guardians who believe their child may have provided personal information without consent should contact us at [email protected].
12. Policy Updates & User Notifications
We may update this Privacy Policy from time to time to reflect changes in legal obligations, service offerings, or data practices. All updates will be posted to this page, and where material changes are involved, we may notify you through the website or by email when appropriate. Continued use of polioinfo.com signifies acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, requests, or complaints related to this Privacy Policy or the way we manage your personal data, please contact:
Email: [email protected]
Website: https://polioinfo.com
We take privacy seriously and will endeavor to respond to your inquiries within a reasonable timeframe.
We are committed to full compliance with the GDPR, CCPA, and other applicable privacy laws. If you have any concerns about your data privacy on polioinfo.com, please reach out to us at the contact above.